Q: Would you please give some information on shipping mode and charges?
A: Normally we send through courier, or post upon request from clients. Shipping charges will vary depending on the destination and weight of the order.
Q: Do you have ISO 9001, CE certificates?
A: Yes, we are an ISO 9001 and EN ISO 13485 Certified manufacturer. We also have CE marks for a wide range of our medical device products.
Q: What is the minimum order value that we can place?
A: We expect your minimum orders to be at least US$1000. However, we understand that customers may need to place smaller sample orders in the beginning in order to test our products in their local markets. Samples are available on request against cost.
Q: Can I buy products not shown but similar to your catalogue?
A: Of course you can, just send us the pictures, drawings, or product samples. Please note that customized orders may take slightly longer for delivery.
Q: Do you have stock for listed products, or are they newly produced?
A: Generally, we maintain a regular inventory for standard listed products, which are produced monthly. However, availability depends on current sales and demand. Please contact our team for accurate inventory status.
Q: How do you guarantee the quality of the products?
A: Quality is our priority. We enforce rigorous quality control measures from raw materials to final packaging, complying strictly with international medical standards and conducting exhaustive quality checks before shipment.
Zynfuse
