Would you please give some information on shipping mode and charges?
Normally we send through courier like DHL, FEDEX, UPS, TNT etc. or post upon request from clients.
Do you have ISO9001, ISO 13485, CE approvals?
Yes, our manufacturing processes and products are certified under international standards including ISO9001, ISO 13485, and CE approvals.
What is the minimum order that we can place? Do you provide free samples?
We expect your minimum orders to be at least US$500. However, we understand that customers need to place smaller sample orders in the beginning to test market our products. We could offer the free samples, but do not pay the cost of freight.
Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. But this takes a little longer time for delivery.
Do you have stock for listed products, or they are newly produced? What are your terms of payment?
Generally, we have stock for every listed product, which are produced monthly, depending on our sales condition. Better to ask our salesman for accurate inventory information. Payment <= 800USD, 100% in advance. Payment > 800USD, 30% T/T in advance, balance before shipment. Payment methods are via L/C, T/T, Western Union, PayPal etc.
What materials are used for the Radius and Ulna Miniature Nails and instruments?
The specialized instruments and intramedullary nails are made of high-quality Titanium Alloy, which ensures excellent biocompatibility and strength for orthopedic surgical procedures.